Description
This course teaches you how to design a KPI stack that aligns daily work with strategic outcomes. You will map inputs, activities, outputs, and outcomes so metrics form a coherent chain of cause and effect. A prioritization exercise helps you choose a small set of controllable indicators instead of a long, unfocused list. You will learn to write metric formulas, set owners, and define thresholds that trigger leadership action. The course includes dashboards that separate lead and lag indicators for sales, ops, and product. You will practice building a monthly KPI review that avoids vanity metrics and focuses on decisions. Case studies show how changing one KPI can misalign teams and how to correct it quickly. A data quality checklist ensures consistency across teams and tools before numbers reach the board. You will get templates for a KPI handbook that codifies definitions, sources, and reporting cadence. By completion, your organization’s metrics will be actionable, comparable, and resilient to gaming.
Course + dashboard templates + KPI handbook toolkit
5 hours
KPI design, lead/lag balance, ownership, review cadence, anti-vanity practices.
Senior managers, department heads, founders establishing operating metrics.
